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All of our product are carefully checked before they are packaged
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If for any reason your item is faulty or has been damaged in transit please contact our customer service team immediately via rj.finejewellery@gmail.com with your order number and attaching an image.of the item in the email. Please do this within 24 hours of receiving your item.
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The items must reach us within 14 days of the date of you receive the item. Please do not send items outside of this time-frame or they will be refused.
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To eligibale for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
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Your delivery cost cannot be refunded.
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If you have damaged your items or they show signs of wear we cannot accept a return.
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